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Customer Service
With ShanghaiMart, every employee of it is ready for you
in any minute, for a considerate and comprehensive service
given out. The Customer Service Department adds more to
simply giving you a hand. So do contact us if you are
in any need. We may even visit you on a regular basis,
for understanding your requests more so that even better
services may be supplied. |
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Auxiliary Service
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| Any moment
if you have found that any facility is not in good working order,
please call 6236000. We shall certainly give you a considerate
and comprehensive service of this facility. |
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| Under circumstance
that your carpet needs dusting and cleaning, or other internal
office facilities need cleaning, you can ask our professional
cleaning team for help. |
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| Parking lots
in ShanghaiMart include underground parking lots and surface
ones, managed by parking management professional and charged
on a monthly base or by meter reading as your wish. Parking
of manually operated vehicles is completely free of charge,
however managed by some specially appointed watchmen. |
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| We have underground
warehouse spaces ready for temporary goods deposition, with
a professional management carried out. |
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| The
service of security in ShanghaiMart covers four areas: public
security, fire, security watch and fire monitoring, all of them
being 24 hours on alert. Security staff is responsible for safety
and fire control of ShanghaiMart, having every major entrances
and exits of it watched and building regularly patrolled. We
accept reports of general security and fire hazard 24 hours
a day and send the nearby security staff to the scene within
5 minutes. We also give security training to those engineering
personnel who is from the outside, helping them to have the
entrance permit and engineering certificate ready on the day
of stationing, short-term entrance permit for simple service
staff being also available. Contacting to Security Department
please call 6236.6888 ¨C 6110 (security) and 6236.6888 ¨C 6119
(fire). |
